RESORT INFORMATION

Breakfast
Our complimentary Continental Breakfast is currently unavailable at this time. We apologize for any inconvenience.

Check-Out
Check-out time is 11:00 am. If a late check-out or extended stay is necessary, please contact Guest Services for assistance at Ext. 0.

Copy Service
Copy service is available for a fee of $0.25 per page.

Facsimile (Fax) Service
Fax services are provided as follows: Incoming – no charge. Incoming faxes will be held at the Front Desk and a voice message will be left for you, unless otherwise requested. Outgoing – $3.00 for the first page and $1.00 per page thereafter. For long distance, $6.00 for the first page, and $2.00 per page thereafter. International rates vary. Please see the Front Desk for assistance. The Hotel Fax Number is (407) 354-5679.

Fitness Center
Our fitness center is currently open from 9am – Dusk.

Gazebo Rental
Interested in renting our gazebo for a private function? Please call Ext. 5544 for more information.

Green Efforts
The Enclave Suites is an environmentally conscious property. In our continued efforts to conserve on the usage of our natural resources, and protect the environment, guests staying with us more than one night will have their room cleaned by request only. Please see your welcome letter for more information. If you would like any alterations to these environmentally conscious efforts, please contact Housekeeping at Ext. 5522.

Guest Room Amenities
If you need anything to make your stay more comfortable, such as additional towels, soap, shampoo or any other room amenities, dial Guest Services at Ext. 0. Items may also be purchased at the Gift Shop. In the living room of every suite, there is a pull-out sofa bed. Linen for the sofa bed is located in the bedroom closet.

Golf
You are near some of Central Florida’s finest golf courses. For information and course locations, contact Guest Services at Ext. 0.

Ground Transportation

  • Taxis, Town Cars, and Chauffeured Limousines may be arranged with Guest Services at Ext. 0.
  • Airport Transfers/Hotel Shuttle Service may be arranged with Guest Services at Ext. 0.
  • I-Ride Trolley¬†provides convenient bus service for the International Drive area. I-Ride pick-up spots are located on the corner of Carrier Drive and International Drive by Chili’s Restaurant. See the Guest Service Staff for prices and information on passes.
  • Rental Cars¬†can be arranged through Guest Services at Ext. 0.
  • Theme Park Transportation¬†is temporarily unavailable until further notice.

In-Room Safes
The Enclave Suites is not responsible for any items left unattended in your suite. We encourage the use of our in-room safes. Please pick up your safe key at the Front Desk. A nominal fee applies.

Items for the Physically Impaired
In addition to providing accessibility to our physically impaired guests, we also offer other special aids, including TDD and smoke alarms with flashing lights. Please contact Ext. 0 for these items.

Laundry/Dry Cleaning Services
Laundry facilities are located on the 3rd and 4th floors of each building. Detergents and quarters are available in The Marketplace Store. Valet/Dry Cleaning Services are available Monday-Friday. (Pickup 8:00 am, Return by 7:00 pm). Leave items with any Front Desk associate or call Guest Services at Ext. 0 for in-suite pick up.

The Marketplace – temporarily unavailable
The Marketplace (Food Court Area) is currently closed until further notice.

The Marketplace Store – temporarily unavailable
Need any last minute supplies, but don’t want to leave the hotel? Stop by The Marketplace Store, located in The Marketplace where you can buy snack foods, suntan lotion, candy, wine and more. Please be aware that The Marketplace Store may be closed until further notice.

Meeting and Banquet Facilities
For a gathering of 10 to 250, the Enclave Suites can arrange every last minute detail for your group. Our conference suites are the perfect spot for a mini-brainstorming session and our ballroom can accommodate the wedding of your dreams! All the details are handled by the Enclave Suites’ professional team of Sales and Catering Managers. Please Dial 5552 for more information.

Non-Smoking Rooms
The Enclave Suites is a non-smoking hotel and smoking is only permitted in designated areas outside.

Outdoor and Indoor Pools
Our guests deserve the best possible amenities, so we offer both indoor and outdoor pools. Both outdoor pools are open from 8:00 am – 10:00 pm and offer relaxing whirlpools and kiddie pools. Fresh towels are available at the indoor pool. The indoor pool is just beyond the hotel’s lobby and is open 24 hours a day, 7 days a week. Both the indoor pool and one outdoor pool are heated for your comfort. (Seasonal)

Pets
The Enclave Suites does not allow for pets except for those assisting the handicapped. A $250 charge will be assessed to your room if a pet is found. Please contact the Front Desk for a list of kennels.

Private Babysitting
A list of local private babysitting services is available at the Front Desk or by calling Ext. 0.

Sky Kids Club – temporarily unavailable
From princess and pirate parties, to poolside activities, there is always something fun to do. Please watch for our posted flyers or ask for the Activity Coordinator at the Front Desk. (Kids Club hours are seasonal)

Special Occasions – temporarily unavailable
Celebrating a birthday, anniversary, or special occasion? Need a cake balloons or a romance package? We can help! Please see The Marketplace or dial 5552 for more information.

Tour Operators
Information on our tour operators can be found in the hallway leading to the exercise room adjacent to the Front Desk.

Vending Areas
Vending machines and ice machines are located on the 5th floor of every building. All vending machines are coin or bill operated. Soda machines can also be found by the outdoor pools.

Voicemail Operation
Our hotel has a voicemail message system installed on the phone in each suite. You may retrieve private telephone messages without the assistance of an operator. If you have difficulty receiving your messages, please dial Ext. 5000 for access. When prompted for your pin number, enter your room number.

Weddings
Getting married in Orlando? Need help planning your special event? Please dial Ext 5552 for further information.

WiFi Access
Complimentary WiFi Internet access is available in guest rooms and common areas. Please contact the Front Desk at Ext 0 for password information.